5 Star Reviews

5 Star Reviews - Thank you!

5 star lobby reviews

The Service Was Excellent!

“I bought living room carpeting from Completely Floored in 2015. They had just the print I wanted and they found it in their warehouse for me. Even though I usually buy locally from where I live in Grants Pass, my daughter said this company in Medford has a good reputation. A while after it was installed, the carpeting started to roll, which I had never seen before. I called Bob, the owner, and I said, "I'm in my 80's and I've never had carpet like this." He said, "You picked out an old design." And I said, "That's no excuse." I don't know of anyone who has rolls in their carpet. It's very unusual. I have to say Bob righted the problem. I had faith that he would stand behind his personality and agreement. Lo and behold, I called him and they came today. They were supposed to come at 9 o'clock, but they showed up at 8 o'clock. This was wonderful because it gets hot in the middle of the day here. These two gentlemen that came today, (Rich was the name of one guy) looked at it and took pictures. They said the carpet wasn't installed right. They cut about an inch around the whole carpet and that fixed the problem. Overall, I would do business with Bob again. He's a really nice fella and excellent to deal with. He stands behind his word. I really believe he's a very honest man. If I lived in Medford, I'd probably go to Bob again."

C West's review:
Service: 5 Stars
Will Recommend: 5 Stars
Total Experience: 5 Stars
Location: Grants Pass, OR

Fantastic Job Overall!

“I hired Completely Floored to carry out a carpeting installation job for me and they were just fantastic. Their customer service was good. The installation team who came over, Matt and Bailey, were amazing. They were professional and very respectful of the fact that they were in my home when they did the installation. The pricing the company offered was very comparable. I went to Lowe's and Home Depot, and while they offered similar prices, the product on offer for that price was not similar in quality. The entire job was more than I could have imagined. They're local, which I liked, and there were no no hidden fees; everything was upfront. I want to reiterate how fantastic the installers were. I appreciated everything they did. I just had a great experience and I'm very happy with how everything turned out."

Lois W's review:
Service: 5 Stars
Will Recommend: 5 Stars
Total Experience: 5 Stars
Location: Medford, OR

Great Work

“I had a great experience with Completely Floored. They put in some new carpet in my home and did everything efficiently. The pricing was great for the service that they provided. The staff was excellent and I was very happy with the final product. Their work was top-notch and I hope that other people will use their services in the future. I will definitely be using their services in the future."

Van Nicholas' review:
Service: 5 Stars
Will Recommend: 5 Stars
Total Experience: 5 Stars
Location: Medford, OR

Good range of products, excellent customer service. An all together positive experience.

“Peggy Scott in Medford was attentive to our needs throughout the process of showing us many options for flooring, providing a quote for installation which we later chose not to use for timing reasons, and for getting our selected product shipped in to Medford for our collection. For anyone looking for hardwood flooring I strongly recommend going to Completely Floored and seeing what they offer."

G.L.'s review:
Service: 5 Stars
Will Recommend: 5 Stars
Total Experience: 5 Stars
Location: Ashland, OR

They Ensured My Job Got Done On Time and Well

“Completely Floored installed carpeting in three bedrooms for me as well as laying in new flooring in the bathroom. They did a great job. I had no problems with them at all, and the lady I was dealing with was very friendly and willing to help out. For instance, there was an item that was reportedly delayed, and she made sure that it arrived on time so that my project wouldn't be hindered. In short, they were willing to do whatever they could to make sure the work got completed. The installers did a good job as well and I like how everything looks very much. They were professional and efficient and did everything in a timely manner. They even arrived early to do the job!"

Linda M's review:
Service: 5 Stars
Will Recommend: 5 Stars
Total Experience: 5 Stars
Location: Medford , OR

Very Satisfied!

“Completely Floored recently redid my carpets. They did a good job! We are really satisfied. We have not been disappointed with anything!"

Tom Arnold's review:
Service: 5 Stars
Will Recommend: 5 Stars
Total Experience: 5 Stars
Location: Medford , OR

Great Experience

“I really liked the installer that worked with me. He was very professional and friendly, both when communicating with me and while working. He explained things about the installation process to me really well, which I appreciated. I thought the work he did was really good, and overall I think he did a top notch job. Everything looks great. My experience with the work the installer did was great, and he really provided me with great customer service."

Tonya H's review:
Service: 5 Stars
Will Recommend: 5 Stars
Total Experience: 5 Stars
Location: Medford , OR

Professional installers, quality product with satisfactory results.

“We had new flooring installed by Completely Floored and it turned out great. they recommended a certain type of flooring to us and it looks beautiful. they had to come out a second time because we had an accident with water and they fixed it again. The installers were professional and they're able to do complex installations like corners and upstairs units. Their floors are extremely high quality and have durability. I would recommend Completely Floored because they were efficient, installed the floors quickly, were affordable and within our budget. They do a beautiful job and their recommendations are stellar, you won't be disappointed."

Susan H's review:
Service: 5 Stars
Will Recommend: 5 Stars
Total Experience: 5 Stars
Location: Ashland, OR

Great place, excellent service!

“The work I had done from Completely Floored went very well. The workers from Completely floored were very helpful with picking out a floor that would work well for us, and also look good in our home. The workers who came out were very courteous and professional and the install was done well and in good time, I would definitely use them again, and I highly recommend their services!"

Michele P's review:
Service: 5 Stars
Will Recommend: 5 Stars
Total Experience: 5 Stars
Location: Medford , OR

High quality and very easy to work with

“We had to do an escrow hold back on my house and Completely Floored had to work around a few things, so they were very flexible--and, I really appreciate their quality of work and was really impressed with it. I have another contractor doing some work and even he was impressed with the work they did. When I went over there to talk with the guy who was laying the plank flooring upstairs, I thought he was very cool, laid back, easy to talk to, and answered all my questions. They were flexible on payments and understanding. The quality of work was very good and I would definitely use them again."

Sean M's review:
Service: 5 Stars
Will Recommend: 5 Stars
Total Experience: 5 Stars
Location: Medford , OR

Excellent job

“I hire Completely Floored to put in almost 700 square feet of wood flooring in my home. They really did an excellent job. The only thing was, had I known that there was gong to be so much dust, I would have suggested that we cover the hall closet. As far as the service, it was great. The guys were very professional. I recommend them and I would use them again. Very happy with the work they did."

Danny S's review:
Service: 5 Stars
Will Recommend: 5 Stars
Total Experience: 5 Stars
Location: Medford , OR

Great work!

“I am quite happy with the work I received from Completely Floored. They came out quickly and got to work right away. The workers were very courteous and professional while they were here, and the work got done much quicker than I thought it would be. I will definitely use them again if I need, and would highly recommend their services."

Leslie M's review:
Service: 5 Stars
Will Recommend: 5 Stars
Total Experience: 5 Stars
Location: Medford , OR

Unexpectedly pleasant and fun!

“The staff at Completely Floored had lot of expertise and allowed me to think about things in a way that I hadn't previously, and it really made me feel like I was in the hands of professionals. They have been awesome. They totally listened to what it is I thought I wanted and there was no pressure in sales. They just listened to my needs and showed me the product that met my needs at various price points and allowed me to pick the product. We have kids and a dog, so I wanted a carpet that won't show stains. It was installed yesterday and is amazing and looks phenomenal. The installers were professional, courteous, timely, hardworking and very respectful. They were great."

Colin Mullane's review:
Service: 5 Stars
Will Recommend: 5 Stars
Total Experience: 5 Stars
Location: Talent, OR

Feel comfortable with your purchase from Completely Floored

“I get the help I need from Peggy Scott at Completely Floored, who is amazing and really cool. She helps to color coordinate and helps order what I need. They have different grout options and we didn't know about Bostik grout until Peggy told us. They got more grout in recently for us, and I was also able to pick out some tile I'll be getting soon."

Mollie McNanigal's review:
Service: 5 Stars
Will Recommend: 5 Stars
Total Experience: 5 Stars
Location: Medford , OR

Great!

“Completely Floored installed one room of carpeting for me. I liked that they were just very responsive and personable. They were just excellent and I would definitely use them again if I needed more flooring done."

Wendy Van Camp's review:
Service: 5 Stars
Will Recommend: 5 Stars
Total Experience: 5 Stars
Location: Medford , OR

Find Us

Completely Floored

1125 S. Holly St.
Medford, OR 97501

541-779-2175

Hours Of Operation

Mon. - Fri. 7:30 AM to 5:30 PM
Saturday 9:00 AM to 4:00 PM
Sunday - Closed

Closed for major holidays

About Us

Family owned and operated, we have over 40 years combined experience in the flooring industry which assures our customers we have the knowledge, skill and ability to handle all your flooring requirements.

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